short notice...

when i arrived at the house early this morning, i wasn't expecting to get a short notice from my supervisor that i will be doing a Quality Talk with a new hire class for a particular LOB. although i was hesitant at first, i nodded and took it as a challenge. on the other hand, i am not that super confident with the LOB i am going to have chitchat with later on. although i can say that i know the work around in doing the evaluation for their LOB because i have tried doing it the previous months, still i am not confident i must admit. but then again, like all the others always say, "let's be confident when facing them, and when they turn their backs, that's the time we get panic!" lol
anyway, i have my other colleagues with me who are experts in this field. -sigh-
i was just caught up with the short notice, knowing that i went off from work late today and haven't slept well yet. am crossing my fingers. hehee..but then again, i have done this before...why should i get nervous? it's just that i don't want to face the agents unprepared. i don't want them to have an impression that we don't take them seriously.
anyhow, it's what i do best. lol. Quality Talk!